Technical Support Services
Manage your Corsa solution with expert, reliable support. We offer a number of support packages to make sure your production network is always running as you expect. Corsa support engineers have extensive knowledge of not just our own technology but advanced networking in general. Being focused on SDN deployments, Corsa engineers understand the new way of networking with hardware and software separations unique to SDN. We are experts at understanding open source and software integration into new networking systems while adhering to proven networking principles.
Expert Assistance When and Where You Need It
Fast and efficient support is available on-line, over the phone, and on-site. Geared to match your network and your business needs, Corsa technical support is available 24/7/365.
Software Upgrades
Maintaining compatibility and coordinated software functionality is essential to sustaining peak network performance. Corsa software distributions include maintenance releases, incremental feature updates and major feature introductions designed to seamlessly upgrade your network.
Hardware Replacement
Running production networks with high availability means having access to replacement hardware in a timely way. Expedited RMA, such as 10-day advance replacement or next business day, are available as part of our support packages.
Choosing the Correct Package
Corsa offers multiple levels of support to suit production networks as well as testbed and lab environments. If you would like to learn more about our support packages, please contact your local sales representative.